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Return Policy

Returns:

Original Hand-stitched soft sculpture Little People Kids and Babies are individual works of art and may not be returned. Exclusives are also one-of-a-kind and may not be returned. Toys and accessories may be returned within 30 days from the date of delivery. If 30 days have gone by since delivery, we can’t accept a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not eligible for refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at onlinesales@cabbagepatchkids.com.

 

Address for returns:

Returns CPK Online Department
P.O. Box 714
Cleveland Georgia US 30528

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.